Our Contact Details
E-mail us: anna@ScarfCompany.com
Call us: Within the UK: 01890 860770 Outwith the UK +44-1890 860770
You can speak directly to a member of staff during our office hours (UK Time): 9am – 7pm Monday to Friday, 10am – 2pm on a Saturday.
After hours you can leave a message with our 24 answering service and we will ring you back as soon as possible.
Write to us at: ScarfCompany.com & ScotlandShop.net, The Office, Greenknowe, Duns, Scottish Borders, TD11 3JA
Delivery
Subject to stock availability all orders are dispatched within 5-7 working days.
We will deliver your product as quickly as possible, and to help us ensure your satisfaction delivery deadlines can be noted in the “Special Delivery Instructions” box at the Checkout stage.
Express Delivery
If you are in a hurry you can select the Express Delivery option at the Checkout stage. Express Delivery guarantees depatch within 48 hours.
If you have already placed your order and forgotten to select Express Delivery or tell us your deadline please email us and we will amend your order for you. Please note that Express Delivery incurs an additional charge.
Returns and Exchange Guarantee
If you need to return any item please enclose the despatch note that accompanied your order with your goods unworn/unused within 14 days. When sending your return please obtain a Proof of Postage certificate, in case the parcel fails to reach us. You can choose to have an exchange or a full refund. Please note ScarfCompany.com will not pay for the cost of return postage unless the goods are faulty or damaged. Send your returns to: Customer Services, ScarfCompany.com & ScotlandShop.net, The Office, Greenknowe, Duns, Scottish Borders, TD11 3JA
Methods of Payment
We accept all major credit cards. If you prefer not to make your payment online please choose the “Payment to follow” option and call us with your payment details on +44 (0)1890 860770 or send your cheque to the address above. Please make cheques payable to our parent website ScotlandShop.net and write your name and address on the back of the cheque. Payment by cheque must be made in GB Pounds Sterling.
ScarfCompany.com uses the latest Secure Server Technology to ensure that all personal information is protected to the highest standards. Worldpay handles all transactions on our behalf providing maximum protection for your payment details. View the Worldpay Privacy Policy.
Payment in other Currencies
Payment by card can be made in your GB Pounds Sterling, Euros or US Dollars - you can select your currency at the Checkout stage.
Cheques are only accepted in GB Pounds Sterling.
Please note that the purchaser will pay all ancillary costs over and above the price including delivery and local and regional customs duties and tariffs.
Privacy Statement
We protect our customers against unsolicited mail and will not make your name available to any other companies without your permission.
Legal Statement
Every care has been taken to describe items as accurately as possible, however slight variations may occur due to the individual nature of some goods.
Prices are subject to changes in VAT. This should not affect your statutory rights.
Warranties & Liabilities
All warranties, representations and undertakings whatsoever, express or implied, specifically including but not limited to warranties of satisfactory quality and warranties of fitness for a particular purpose by ScarfCompany.com are excluded from the contract.
Liability of ScarfCompany.com for direct or indirect, special, incidental or consequential loss or damage arising out of or in connection with the supply of any goods or their use by the purchaser howsoever caused even if ScarfCompany.com have been advised of the possibility of such loss or damage is excluded. ScarfCompany.com’s entire liability under or in connection with these terms and conditions shall not exceed the price of the goods purchased by the purchaser, except as expressly provided in these conditions.
Goods shall be used by the purchaser in accordance with any accompanying instructions or directions by the manufacturers and such instructions and directions are held to be incorporated into these terms and conditions.
Nothing in these terms and conditions shall exclude or restrict any liability the exclusion or restriction of which is prohibited under the Unfair Contract Terms Act 1977.
ScarfCompany.com shall not be liable for any loss or damage whatsoever arising out of any delay or failure of performance of any of the contract directly or indirectly caused by or resulting from Force Majeure.
Governing Law & Jurisdiction
Scottish Law applies to this contract.
TERMS AND CONDITIONS OF ACCESS
Permitted Users
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. ScarfCompany.com make no representation that any product or service referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Trademarks
Trade names and logos of any supplier featured on the website are trademarks of that supplier. Display of trademarks on the website does not imply that ScarfCompany.com has a licence to use them. No infringement of third party trademarks is intended, and the appearance thereof does not imply endorsement by ScarfCompany.com of any product, service, company or organisation.
Non-Endorsement of Linked Sites
Any link from this website to another website does not imply endorsement or otherwise of such other website and the existence of that link does not constitute authority to enter that other website.
Implied Warranties Excluded
ScarfCompany.com has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, ScarfCompany.com disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Prices quoted on the website are correct at time of publishing. Prices are inclusive of VAT.
Data Processing
Data submitted via this website is the exclusive property of ScarfCompany.com and is not subject to confidentiality restrictions except as set out in these terms and conditions of access. Data submitted via this website shall be used only by ScarfCompany.com for processing orders and internal marketing purposes. Persons who submit data to this website shall be held to consent to such use.
ScarfCompany.com shall endeavour, so far as is reasonable, to keep data secure and confidential and shall not disclose data to a third party unless required to do so by law.
Limited Liability
ScarfCompany.com shall not be liable to any person for direct or indirect, special, incidental or consequential loss or damage for loss of profits, contracts, data, goodwill, work stoppage and computer failure resulting from the use of or inability to use, interruption or availability of this website, its operation or transmission, computer viruses, loss of data or otherwise in respect of the use of the website and howsoever caused even if ScarfCompany.com shall have been advised of the possibility of such loss or damage.
ScarfCompany.com shall not be liable to any person for direct or indirect, special incidental or consequential loss or damage resulting from errors or omissions from information, materials and functions included in this website except to the extent that such liability may not be lawfully excluded under applicable law.
ScarfCompany.com shall not be liable to any person for direct or indirect, special, incidental or consequential loss or damage resulting from negligence of ScarfCompany.com, its employees or subcontractors except to the extent that such liability may not be lawfully excluded under applicable law.
Copyright
© ScarfCompany.com 2006. All rights reserved.
All rights, including copyright, in this website are owned by or licensed to ScarfCompany.com. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of ScarfCompany.com.
Acceptance
By clicking “I accept” you will be deemed to have read, understood, accepted and agreed to being bound by the foregoing terms and conditions of access.
